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Lync Web App Plugin Mac Not Working Windows 7![]() Applicable ProductsLync Web App Plugin Mac Not Working Pc
When a device is USB-tethered to a supported Windows PC running the Lync client (Mac OS is currently unsupported and this does not work with the Lync:mac client) then the user is prompted for additional login information, as shown in the following screenshot. Hi While joining the skype for business invite and loading the web plug-in the Skype Meetings App does open a new window and closes with a second. Do I need change the setting in the Internet Option since I did something in past or is there something I need to take care.
Information
This article contains information about the technical support of Microsoft Skype® for Business, formerly Lync®, on XenApp and XenDesktop.
Technical support of Microsoft Skype for Business on XenApp and XenDesktop
Citrix and Microsoft jointly support the delivery of Skype for Business from XenApp and XenDesktop via the HDX RealTime Optimization Pack 2.x and the Skype for Business 2015 client (version 15.0.4779.1001 or above). This “v2” solution, the result of close collaboration between the two companies and extensive customer input, was released to market in December 2015. The HDX RealTime Optimization Pack consists of the HDX RealTime Connector for Skype for Business (which runs on the XenApp or XenDesktop server) and the HDX RealTime Media Engine on the user device (Windows, Linux or Mac). HDX RealTime Optimization Pack 2.0 is compatible with Lync Server 2013, Skype for Business Server 2015 and Office 365 (Skype for Business Online).
Customers with valid support contracts who experience an issue with this solution should open a trouble ticket with the vendor whose code they suspect to be causing the issue, that is, Microsoft for Skype for Business or Citrix for the HDX RealTime Optimization Pack. The vendor receiving the trouble ticket will triage the issue and escalate as appropriate. Each vendor can open trouble tickets with the other vendor as needed, eliminating the need to pong the issue back to the customer for redirection.
Prior to the Citrix-Microsoft collaboration on HDX RealTime Optimization Pack 2.0, Microsoft promoted a “v1” solution consisting of a Citrix Receiver for Windows plug-in called the VDI Plug-in. Citrix and Microsoft continue to fully support the VDI Plug-in solution according to its lifecycle. See “Virtual Desktop Infrastructure” in Microsoft TechCenter Infrastructure qualified for Microsoft Lync.
For customers who are still using Lync Server 2010, version 1.8 of the Citrix HDX RealTime Optimization Pack for Microsoft Lync provides an ideal solution. This feature of XenApp-XenDesktop Enterprise and Platinum editions is supported by Citrix and was developed using Microsoft Windows and Lync APIs and proprietary Lync codecs (licensed by Citrix from Microsoft) which are fully supported by Microsoft, according to the timelines published in Microsoft’s product lifecycle policy.
If a user connects to a XenApp/XenDesktop server on which the HDX RealTime Connector for Skype for Business or Lync has been installed but the HDX RealTime Media Engine is not installed on the user device, optional fallback to server-side audio-video processing is available. This fallback solution leverages Generic HDX RealTime technologies developed and supported solely by Citrix. (See CTX133024 - Delivering Softphones with XenDesktop and CTX132764 - Information on Webcams in XenDesktop) Generic HDX RealTime technologies that are compatible with Microsoft Skype for Business and Lync include:
Additional Resources
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I'm wondering if there is a way to install the plugin for the Lync Web App for another user. The reason why is that administrative permissions are required and our users are not allowed to have those permissions. I have the MSI but when I look at it, it
says 'Cannot install [ProductName].Setting the AllUsers property is not allowed because [ProductName] is a per-user application.' Is there a way that I can install the MSI, maybe through the command line or another method, and specify another user so it installs to their profile? Thanks!
Hi,
This is typically achieved by allowing exceptions in your software control strategy for the required executable; LWAPlugin.exe LWAVersionPlugin.exe AppSharingHookController.exe AppSharingHookController64.exe This typically occurs in VDI deployments where users are not able to install software onremote server, so the above rule is added to the Software Restriction Policy (providing that's what you're using to control application installation). I'm not familiar with any associated cmd line switches I'm afraid. Kind regards Ben Blog:www.gecko-studio.co.uk/ Twitter: LinkedIn: Facebook: Note: If you find a post informative, please mark it so using the arrow to the left. If it answers a question you've asked, please mark the thread as answered to aid others when they're looking for solutions to similar problems or queries. Similar Messages
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